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Leonard is a Speaker, Author, Certified Trainer, ASE Certified Service Professional and a former Marine.
His “straight to it” style combined with humor has resulted in requests for repeat engagements and comments like “very effective and easy to understand”, “high octane guy”, “non-judgmental….a good coach.”
His articles have appeared in publications like www.customerservicemanager.com, www.napoleon-hill-news.com, www.returnonbehaviormagazine.com and of course www.ezinearticles.com.
Leonard is a Platinum-level Ezine Articles Expert.
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